Contact
Questions about Prism, billing, security, or anything else – use the form below and we will get back to you.
Questions about Prism, billing, security, or anything else – use the form below and we will get back to you.
What to include
Your name and organisation
Your current plan if you are an existing customer
For billing queries: invoice or bank transfer preference
For security questionnaires: attach the document or note the framework
Not ready to contact us?
The Prism demo environment is available now with example fund data pre-loaded — no contact or account required.
Response time
We respond to all enquiries within two business days. For urgent platform issues, note this in the subject line.
Billing and subscriptions
For invoice billing, seat add-ons, or plan upgrades, use the form above. Include your organisation name, current plan, and whether you need invoice or bank transfer billing.
Security and compliance
For vendor due diligence questionnaires or data processing agreement requests, use the form above and note the framework or standard in the subject line. See the Security and Compliance page for Prism’s full architecture documentation.
Privacy and data requests
For data subject access requests, erasure requests, or questions about how Perspect handles personal data, use the form above and select Privacy in the subject. Full details are in the Privacy Policy.
Use the implementation checklist to compare requirements, rollout risk, controls and operational readiness.